FAQ

What are your business hours and locations?

We have several convenient store locations to serve you. Please visit our Locations page for specific store hours and locations.

What is the SLRC Exchange Policy?

All product bought at SLRC.com or at a SLRC store may be exchanged for store credit or other product within 60 calendar days from date of purchase. Refunds may be given in the same form as the initial payment if the product is unused and in original packaging and can be sold as new product.

To initiate an exchange, bring your product along with the order number to one of our locations or email us at sales@slrc.com. For qualifying refunds, we will initiate the process once we receive the product. Please allow 5-10 business days for the refund to be processed by your bank or credit card company.

What is your Shipping Policy?

Free shipping for orders over $50. Most orders placed by 1PM Mountain Time on a weekday will ship the same day. Orders with products available in-store are eligible for next day shipping to Utah addresses.

How do I join the free SLRC Rewards program?

Open to ALL. You don't have to be a member of a club, gym or team to earn rewards! Spend $250 and get a $25 Reward after 30 days. It doesn't have to be all at once. Your purchases build up over time. Rewards earned are valid for 3 years from date of purchase. Learn more about SLRC Rewards.

How do I use my SLRC Rewards online?

To use your rewards online, text us at 801-484-9144 with your email to receive a coupon code to use at checkout. Learn more about SLRC Rewards.

How do I check to see if my shoe size is in stock?

Visit our online store to check inventory available for in-store pickup at our stores as well as additional inventory available to ship.

What is the free Stride Analysis and do I need to sign up?

Our Stride Analysis helps us match the right pair of shoes and insoles to your feet, ensuring our recommendations are true and accurate. Every SLRC Fit Specialist is trained to perform a FREE Stride Analysis at all our store locations. No appointment is necessary. Learn more about our Stride Analysis.

Do you offer training groups or programs?

Our SLRC training groups get hands-on coaching at weekly group workouts with other like-minded and similarly experienced runners. An established coach will be onsite to direct the workout, answer questions, and provide motivation. More than anything, SLRC will help you set goals and stay committed, and offer help and encouragement along the way. Learn more about our training groups.

What are the races I could sign up for?

Our RUN SLC Race Series is about having fun while stretching your legs after the winter, hitting some fitness goals, and forming good training habits for the rest of the year as you complete a 5k in February, 10K in March, and 15K in April.

Our Park City Trail Series is a 4-race series that runs from June to September. It starts with a 5K and works up to a half marathon. The courses are forgiving enough for new trail runners but bring the excitement that seasoned trail runners love.

Our Triple Trail Challenge is the ultimate summer challenge! Complete all three TTC events: Round Valley Rambler Half Marathon, Jupiter Peak 25K and Mid Mountain 50K and earn mountain bragging rights. Additional awards for top 3 men/women in the combined total race times and special memorabilia for all Triple Challenge participants.